Privacy Policy

Effective Date: 2025/06/30

This Privacy Policy explains how [Your School Name or Company Name] ("we", "us", or "our") collects, uses, discloses, and protects personal information when users access and use our School Management System (the "System") and its accompanying mobile application (the "App").

By logging into and using our System or App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:

a. User Information

  • Personal Details: Name, email address, contact number, profile photo (if provided), role (student, teacher, parent, administrator).
  • Login Credentials: Username, password (encrypted).
  • Institution Details: School name, class, student ID or employee ID.

b. Usage Data

  • Log data such as time of login, pages or features accessed, device information, and IP address.
  • App usage statistics (for improving our services).

c. Communications

  • Messages or queries sent through the platform, including support requests.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain the System and App.
  • To authenticate user logins and secure access.
  • To communicate important information and updates.
  • To respond to user queries and provide customer support.
  • To improve our services and develop new features.
  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. Information may be shared:

  • With school administrators and teachers for educational and administrative purposes.
  • With third-party service providers who help operate or support our System (e.g., hosting, analytics), who are bound by confidentiality agreements.
  • If required by law, regulation, or legal process.

Important: We prioritize the privacy and security of educational data and only share information when necessary for educational purposes or legal compliance.

4. Data Security

We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encrypted storage of sensitive data (like passwords).
  • Secure server infrastructure.
  • Regular security assessments.

Security Commitment

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security measures.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations. Accounts and related information can be deleted upon request, subject to school policy and legal requirements.

6. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain types of processing.
  • Request a copy of your data.

Exercise Your Rights: We are committed to helping you exercise your privacy rights. Contact us using the information provided in the Contact Us section.

7. Children's Privacy

The System and App are intended for use by schools and authorized users only. We do not knowingly collect personal information from children without appropriate consent.

Educational Context

When processing student information, we do so under the authority and direction of the educational institution, which is responsible for obtaining appropriate consents and permissions.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Stay Informed: We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Company: Rightmo Web Solutions

Email: [email protected]

Contact No: 091 223 9409

Address: 85/5 Prof. M.D. Rathnasuriya Mawatha, Galle 80000